Hot Key Transfers
Not only do we take away the need for you to generate your sales leads, we pre-qualify your customers and bring them directly to you. Through our UK based call centres our teams of highly trained staff are talking directly to consumers who have a need for your product or service.
Following a detailed pre-qualification process with the consumer, and confirmation from the consumer that they wish to discuss this product or service with an advisor today, our team will transfer the call immediately to you. Each call that is transferred must meet a set criteria for your product or service and our real time tracking system will track each and every call, it’s duration and the sales outcome resulting in you being able to track your return on investment. This means less of your time is wasted speaking to consumers who aren’t interested in your product/service.
Reporting
New Media Co has a full online reporting system which allows you to receive daily analytical reports of your current campaigns. The system will track each and every call, its duration, the time of call and the sales outcome of the call. Allowing you to track the progress of every detail of each campaign, enabling you to increase ROI.